Terms of Engagement

Design Only Gardens Ltd

Address: 367 Welford Road, Leicester, LE2 6BJ
Email: info@designonlygardens.co.uk
Phone: 0116 507 1923

1. Assignment

Upon assignment of a project, our design process begins. We require approximately 7-10 working days to complete your project on schedule.

2. Work Commencement

Following assignment, work will commence on the project. Our visualisers will begin modelling the architectural elements of the garden.

3. Draft Showcase

Once the project has been modelled, we will showcase draft versions of the garden images to ensure our visuals align with your vision.

4. Amendments

If amendments are needed to ensure your satisfaction, please provide a minimum of 2 working days for completion. Two rounds of design amendments are included within our visualisation services following first draft feedback. Additional revisions will be charged at £50 each.

5. Delivery

Once you are 100% satisfied with the visuals, we will finalise the project by producing the full walkthrough animation and updated images.

Project Identification

To help us identify the project, please provide your end customer's surname alongside the address of the site. This will serve as the project identifier. Clear deadlines should also be provided if imperative to the project's conversion.

Site Information Requirements

To ensure accurate drawings without site visits, please provide a garden site survey, accompanied by a rough sketch (digitally or hand-drawn) with clear notes. Pictures and videos of the site are crucial to produce an accurate environment for the garden visuals, particularly of the house and surrounding area.

Additional Terms

  • Design Amendments: Please allow at least 2 working days for amendments to be made. Two rounds of amendments are included, with additional revisions charged at £50 each.

  • Video Animations: These are produced once. Additional revisions are charged at £75 each.

  • Production Timeline: We require 7-10 working days to transform a concept drawing into a fully realised 3D visualisation. For more immediate deadlines, production will be at the company's discretion and will incur a £50 fee.

  • Invoicing: All garden design and visual work will be invoiced upon project assignment. Invoices will be sent to an email of your choosing, with seven days provided for payment processing. Invoice reminders are sent automatically.